Virginia Air Distributors, Inc. is a prominent independent distributor of York HVAC products, established in 1987 and headquartered in Richmond, Virginia. The company has experienced significant growth since its inception, expanding its operations to encompass thirteen branches across Virginia, West Virginia, North Carolina, Ohio, and Pennsylvania. Under the leadership of Ken Baker, who has a rich background in finance and operations, Virginia Air has cultivated a reputation for exceptional customer service and reliable support in the HVAC industry.
The company's mission is centered around the belief that customers should expect more, driving the team to prioritize customer satisfaction by adhering to high service standards. Virginia Air Distributors firmly embraces the philosophy that customer and employee satisfaction are paramount, emphasizing a culture where effective service and support are at the forefront of their operations.
To achieve their goals, Virginia Air prioritizes hiring qualified employees who share their customer-centric philosophy, and they invest in training and development to enhance service quality. They collaborate closely with suppliers, ensuring a mutual commitment to providing exceptional service. Furthermore, Virginia Air maintains a strong focus on continuous growth and improvement, positioning itself as a competitive leader in the distribution of HVAC products. The company's proactive approach is demonstrated through various initiatives, including customer training programs and technical support resources, marking them as a reliable and respected partner within the HVAC landscape.
