Utah Parking Authority (UPA) is a leading provider of parking solutions and enforcement services committed to enhancing the parking experience across Utah County. With over 22 years in business, UPA specializes in digital parking permits, license plate recognition technology, and innovative enforcement techniques such as Smartbooting®. The company's primary focus is on delivering tailored solutions to private property owners, cities, and property management companies, facilitating organized and efficient parking environments. UPA's services include VIP towing, legal parking signage, and a robust 24-hour help center designed to address the needs of clients and customers alike.
UPA emphasizes the benefits of utilizing experienced parking enforcement professionals over generic towing services, ensuring that clients receive expert advice and compliance with local ordinances to mitigate potential legal risks. By integrating cutting-edge technology with exceptional customer service, UPA has issued over 80,000 digital permits in a single semester and assisted more than 60,000 customers through its help center in the past year alone.
The company prides itself on maintaining transparency, fairness, and a professional image in its operations. Client testimonials highlight UPA’s commitment to creating a pleasant parking atmosphere, with many praising the team's efficiency and integrity. As a family-owned and operated business, UPA continues to foster strong relationships with property owners and management companies, reinforcing their reputation as a trusted partner in parking enforcement. Overall, UPA’s mission is to streamline parking management, thereby enhancing satisfaction for both property owners and their clients.