UBM, LLC, based in Lenexa, Kansas, is a leader in providing professional janitorial services tailored for commercial facilities. With a deep understanding of the unique challenges faced by businesses managing large spaces, UBM specializes in facility cleaning that allows clients to focus on their core operations without the stress of managing a janitorial program. The company prides itself on its commitment to customer satisfaction, evidenced by an impressive customer retention rate of 96% and an average client relationship lasting 8 years.
The foundation of UBM's success lies in its highly valued workforce. With low employee turnover and janitorial staff averaging 6 years of service, UBM emphasizes the importance of its people in delivering exceptional cleaning solutions. They utilize a 'Cleaning for Health' approach, aiming to minimize the use of harsh chemicals and promote a safer environment for both employees and clients.
UBM's client-centric services cater to various types of facilities, including financial institutions, corporate offices, and industrial settings, ensuring that every client's specific needs are met. Their commitment extends beyond cleaning; UBM provides comprehensive support with exterior maintenance and light handyman services, striving to be an all-inclusive provider for large commercial properties.
The transition to UBM’s services is designed to be seamless, with dedicated account managers assisting in the process from crew selection to equipment type, including an initial deep clean to set the standard for ongoing maintenance. They also offer exclusive 24-hour emergency services to their clients, ensuring quick responses and reducing downtime in case of any urgent cleaning needs. By choosing UBM, clients can eliminate the daily hassles associated with cleaning management, allowing them to concentrate on what matters most – their business.