TechSolutions, Inc., established in 1999, is a leading provider of managed IT services, serving small to mid-sized businesses across Delaware, Pennsylvania, South Jersey, and Maryland. With over 150 years of combined experience among its professional team, TechSolutions specializes in various IT disciplines, including hardware, software, cybersecurity, business continuity, systems integration, cloud services, and networking.
With more than 2,500 workstations and servers under management for over 100 clients, TechSolutions has a proven track record, boasting a remarkable 98% client retention rate. This level of satisfaction highlights the company's dedication to delivering exceptional service tailored to the nuanced needs of each client. The company collaborates with more than 30 technology partners, which allows it to provide comprehensive solutions and stay ahead in an ever-evolving IT landscape.
TechSolutions has transitioned from traditional break-fix services to a proactive managed services model, implementing sophisticated management tools and documented best practices to ensure maximum uptime and data protection. Their philosophy is to simplify IT management for clients, ensuring they can focus on their core business without worrying about technology problems.
The leadership team, comprising co-founders Rick Monnig and Rich Kenney, emphasizes ongoing education and professional development for their technicians, ensuring that they stay current with industry trends and advancements. This commitment to training, coupled with a focus on exceptional customer service, has made TechSolutions the #1 choice for businesses seeking reliable IT support in the region. Moving forward, TechSolutions aims to innovate and expand its services, continuously enhancing security solutions to combat the increasing threats to businesses today.