Sweetwater Pool Service & Supply has long been a cornerstone in the Greater Boston area, offering exceptional pool services for over 50 years. Since its acquisition by Stephen Cortner in 2007, the company has embraced the philosophy of "White collar service in a blue collar industry." This motto epitomizes their commitment to providing top-notch customer service in the pool industry, ensuring that all clients receive timely answers and services tailored to their needs.
Under Cortner’s leadership, Sweetwater has built a strong reputation for reliability and quality. The company has developed a dedicated customer service team available by phone, enabling seamless communication and support. Sweetwater specializes in a wide array of services, including pool openings and closings, maintenance, repairs, equipment supply, and renovations, catering to both residential and commercial clients.
Recognizing the need for high-quality service in the marketplace, Sweetwater acquired Associated Pool of Woburn in 2019, enhancing its service footprint while maintaining the original company's loyal clientele. The integration resulted in improved operational procedures, further strengthening Sweetwater's market position.
The culture at Sweetwater is deeply rooted in customer satisfaction, with employees encouraged by profit-sharing and continued training to deliver superior service. The team treats each pool as if it were their own, emphasizing quality workmanship and ongoing education to meet evolving client needs.
With a mission to maintain pool health and aesthetic appeal, Sweetwater also offers specialized services such as safety cover installations, liner replacements, and comprehensive weekly maintenance plans. From Canton to Marblehead, and Boston to Sudbury, Sweetwater Pool Service & Supply remains dedicated to keeping pools in pristine condition while offering an unparalleled customer experience.