Sutton Brothers, established in 2000 and based in Kernersville, NC, is a family-owned and operated company specializing in heating, ventilation, air conditioning (HVAC), plumbing, and electrical services. Originally founded as YM Plumbing, the company expanded its offerings after the Sutton brothers, Jim and Jack, acquired it in 2017, rebranding it to Sutton Brothers Repair & Service.
The business has built a robust reputation in the Piedmont Triad area due to its commitment to community involvement, high-quality services, and customer satisfaction. The brothers are hands-on operators, personally managing daily operations and maintaining a close relationship with the local community without external investors.
Sutton Brothers prides itself on delivering a customized experience, ensuring that from the first interaction, customers feel valued and well-cared-for. The team is made up of well-trained and licensed technicians who are continuously educated on the latest industry standards and technologies, ensuring that customers receive the best service possible. Their rigorous training guarantees that installations and repairs are done correctly, meeting the high standards that customers expect.
The company emphasizes value and efficiency in all processes, working diligently to minimize costs to customers while maximizing service quality. Their mission revolves around maintaining a commitment to care for their community while providing reliable HVAC, plumbing, and electrical solutions. Sutton Brothers offers options like proactive maintenance plans that enhance system performance and longevity, ensuring their clients' comfort across all seasons. With a customer-centric approach and a promise that their work is backed by satisfaction guarantees, Sutton Brothers has established itself as a trusted service provider in the area.
