Robert Madden Industries, LTD. is a reputable heating and air conditioning wholesale distributor based in Texas, boasting over 40 years of industry experience since its inception on November 1, 1979, in Lubbock, TX. The company offers a comprehensive range of HVAC equipment and supplies, including top brands such as Carrier, Bryant, Payne, and Day&Night. With 16 locations across Texas, Robert Madden Industries is uniquely positioned to serve its customers effectively, combining the benefits of a large distributor with the personal touch of a family-owned business.
The company's mission statement, "Building Dependable Partnerships," has been at the core of its operations, emphasizing the importance of trust and collaboration in fostering meaningful relationships with customers, employees, and vendors alike. This commitment to building dependable partnerships has allowed Robert Madden Industries to expand its presence and enhance its service offerings over the decades.
Customer service excellence is a hallmark of Robert Madden Industries, as reflected in its dedicated team of over 50 employees, many of whom have been with the company for over ten years. The organization instills strong core values—Trust, Respect, Integrity, and Commitment—within its workforce, which ensures that every interaction emphasizes care and reliability.
Beyond mere product offerings, Robert Madden Industries provides extensive support services, including local deliveries, technical training at six training centers, and expert assistance through their Customer Assurance and Technical Services teams. They offer after-hour services to cater to urgent dealer needs, reinforcing their mission of customer-centric service. As a trusted provider in the HVAC sector, Robert Madden Industries aims to be the go-to wholesale distributor, helping clients meet their HVAC demands with ease and expertise.
