Rob Bertolino Plumbing & Heating has established itself as a cornerstone of the plumbing industry within the Virginia Beach and Norfolk communities for over 15 years. This family-owned business, now in its fourth generation, embodies a commitment to customer-centric service, quality workmanship, and education in plumbing practices. Founded by Rob Bertolino and his wife, Eliza, the business was initiated with a vision to transform the plumbing experience for customers, moving beyond mere repairs to focus on educating clients about their plumbing needs. The dynamic partnership gained further strength when Rob's brother Tony joined, enhancing their operational capabilities. Together, they navigated through the challenges of growth and service excellence to build a reputable name in the region.
Rob Bertolino Plumbing & Heating is passionate about not only resolving plumbing issues but also empowering customers with knowledge about their systems. The company's service offerings range from drain cleaning and pipe replacement to installation and repairs of various fixtures, showing their expertise across residential and commercial plumbing needs. What sets them apart is their deep-rooted belief in transparency and communication, ensuring that clients are informed every step of the way. This approach fosters trust, leading to long-lasting relationships between the company and its clientele.
Active participants in the Plumbing-Heating-Cooling Contractors Association (PHCC), both Rob and Tony have significantly contributed to the industry, earning accolades such as the PHCC Instructor of the Year and Contractor of the Year. Their commitment extends to the development of the next generation of plumbing professionals through their apprenticeship programs at local technical schools, where they invest in education and training.
Ultimately, Rob Bertolino Plumbing & Heating aims to redefine the plumbing experience through excellence and integrity. Whether addressing a plumbing emergency or planning for a home renovation, they remain a trustworthy partner for the communities they serve.
