Rip Tide Restoration is a family-owned and operated disaster restoration company based in Ocean View, Delaware, founded in July 2020 by Joseph Wallace and Sandy Lucido. The company was established after their previous employer shifted focus away from restoration in Delaware. Rip Tide stands out by offering comprehensive services that cover all aspects of restoration—from initial board-ups and water extraction to final repairs. They pride themselves on being the only master fire and water restorers in the area, demonstrating a commitment to restoring properties to their pre-loss state or better.
Their dedicated team consists of certified professionals, including former Marine Joseph Wallace, who is a master fire and water restorer, and holds various industry certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC). Sandy Lucido brings over seven years of industry experience, specializing in office management and customer service, ensuring excellent communication with clients and efficiency in handling claims with insurance adjusters.
Rip Tide Restoration provides a full range of services including fire and smoke damage restoration, water damage restoration, mold remediation, and storm restoration. They address damages caused by natural disasters, plumbing issues, and other emergencies, operating 24/7 to ensure prompt assistance. The company is committed to quality workmanship and outstanding customer service, as reflected in positive testimonials from satisfied clients. Their goal is not only to restore affected properties but also to provide a compassionate and stress-free experience for customers during difficult times. As the company grows, they aim to create additional job opportunities within the local community, reinforcing their dedication to supporting the area they serve.
