Reliable Restoration, LLC, founded in 2008 by Peter Hajjar and Wes Thornton, is a dedicated provider of emergency restoration services, specializing in water, fire, smoke, and mold damage. Based in Norcross, Georgia, the company stands out in the insurance restoration industry for its commitment to integrity and exceptional customer service. The founders envisioned a business that prioritizes clients over insurance carrier demands, allowing them to serve with independence and integrity. Their philosophy is embodied in the guiding principle "Do The Next Right Thing." This approach has fostered strong relationships with customers, as reflected in their positive testimonials highlighting the family-like care they provide.
The company's offerings include comprehensive restoration services for both residential and commercial properties, addressing issues from water and flood damage to fire restoration, mold remediation, and storm damage repair. Reliable Restoration prides itself on being locally owned and operated, ensuring that they respond quickly to client needs, often arriving on site within 60-90 minutes. In addition, they provide direct insurance billing and prioritize communication throughout the restoration process.
With a focus on restoring properties and hopes after disasters, Reliable aims to bring life back to normal for its clients. The company's commitment to quality service has earned it an A+ rating from the Better Business Bureau. Their specialized services, professional staff, and customer-first approach make Reliable Restoration a trusted name in property damage restoration in Georgia and the southeastern United States.
