Pro Clean Group, LLC is a family-owned business that specializes in professional carpet cleaning services, located in the Knoxville area. Founded in 2006 by Steve Ogden in Nashville, Tennessee, the company has since evolved significantly, led currently by Chandler Ogden and Brandon Rhodes. A defining feature of Pro Clean Group is its strong commitment to the local community, employing college students from the University of Tennessee. This unique approach not only supports the local economy but also provides valuable work experience to young adults, enabling them to gain crucial skills in customer service and business operations.
Pro Clean Group prides itself on utilizing advanced carpet cleaning techniques, which cater to both residential and commercial clients. Known for its meticulous attention to detail and dedication to customer satisfaction, it has established itself as a trusted name for cleaning services in Knoxville. The company's mission is centered around delivering unmatched cleaning services through innovative methods and cutting-edge equipment.
The team at Pro Clean Group emphasizes preventive carpet maintenance as a cost-effective strategy to protect and maintain the appearance of carpets. This includes essential practices like the use of walk-off mats to minimize dirt tracked into buildings. Their thorough cleaning process begins with a technician's evaluation of the carpet's condition, followed by targeted treatments that break down oils and stains effectively. Additionally, the company guarantees customer satisfaction, pledging to return and rectify any unsatisfactory job free of charge.
Through its unique model, Pro Clean Group not only exemplifies a commitment to excellence in cleaning but also embodies the entrepreneurial spirit of the University of Tennessee, combining professionalism, integrity, and a passion for service to create healthier spaces.