Petitbon Alarm Company, established in 1991 and based in Crofton, Maryland, is a leader in providing tailored security solutions for residential, commercial, and government clients. Founded by Richie Petitbon and his wife, the company emerged from the passion for enhancing security and ensuring peace of mind for families in their community. With a commitment to customer satisfaction, Petitbon distinguishes itself through a unique approach that prioritizes personalized service over one-size-fits-all solutions. They offer a range of services, including burglar alarms, fire alarms, video surveillance, access control, and audio systems, ensuring that each client's specific needs are met.
Over the years, Petitbon has grown significantly, now serving over 9,000 clients and maintaining a reputation built on trust and reliability. The company's tagline, 'Defense – A Family Tradition,' reflects its core values that emphasize integrity and customer care. Notably, Petitbon lacks long-term contracts for monitoring services, covers false alarm fees caused by installation or equipment errors, and empowers customers by allowing them to own their non-proprietary equipment.
Richie Petitbon's background in sports, particularly as a former linebacker for the Washington Redskins, adds a personal touch to the brand’s identity, and the company continues to operate with a strong sense of community. Their focus on excellent customer service and proactive referral incentives contributes to the loyalty of their client base, demonstrating that at Petitbon Alarm Company, securing lives and property is more than just a service—it's a family commitment.
