On Time Service Pros is a family-owned home services company specializing in HVAC, plumbing, and electrical solutions, proudly serving the greater Minnesota area since 1945. With a strong commitment to customer satisfaction, the company emphasizes punctuality, promising clients that they will arrive on time for every appointment. If they are even a second late, the repair is free for heating and cooling services, or they pay $5 for every minute they're late for plumbing services, with a cap of $300. This unique guarantee embodies their dedication to excellent service. The company also places a high value on transparency, providing straightforward pricing before any work begins—ensuring that there are no hidden fees or surprises. Technicians undergo stringent background checks and random drug tests to ensure professionalism and trustworthiness. The team is trained to maintain a clean workspace and to treat customers like family. Their service offerings include furnace repairs, air conditioning installation, plumbing repairs, electrical installations, home security solutions, and more. They also offer a V.I.P. Maintenance Plan, which provides comprehensive annual inspections and discounts on repairs, promoting home safety and comfort. On Time Service Pros is not just about technical expertise; it’s about creating a trustworthy and dependable relationship with clients, reflecting an old-school approach to customer service while utilizing modern technology and maintenance practices. Their goal is to provide peace of mind through dependable home services, keeping Minnesota families comfortable, safe, and satisfied.
