OFS Solid Waste Services, Inc. has been a leading independent provider in the waste management industry for over 40 years, demonstrating a strong commitment to personalized service and customer accountability. With an expansive customer base of over 40,000 clients, including residential neighborhoods and commercial sectors, the company prides itself on delivering exceptional service tailored to the unique needs of each customer. Their mission is centered around ensuring customer satisfaction while maintaining strict adherence to environmental guidelines. This dedication to service quality is reflected in their 24-hour answering service, allowing them to efficiently address unexpected emergencies and service inquiries at any time.
The company emphasizes four core areas of customer service: Product Awareness, Attitude, Efficiency, and Problem-Solving. They provide customers with an informed overview of available services, ensure friendly and approachable staff interactions, deliver timely services, and employ creative solutions to any issues that may arise. This focus on excellence has cemented OFS’s reputation as a reliable choice for waste management in the Greater Houston area.
OFS Solid Waste Services offers a variety of services designed to meet differing customer needs, including curbside service, backdoor/valet service, polycart service, dumpster service, roll-off container service, and post-hurricane/storm clean-up operations. The company’s long-standing experience in the field, paired with its commitment to customer satisfaction, positions OFS as a trustworthy partner in maintaining clean and efficient waste disposal practices. Dedicated to quality service and community well-being, OFS continues to build on its legacy of reliability in the solid waste disposal industry.
