Nx2 Services is a family-owned and operated company with a solid reputation in the commercial cleaning industry. Based in Waltham, Massachusetts, the company specializes in offering high-quality cleaning services tailored to various sectors, including healthcare, biotechnology, and commercial facilities. With years of extensive experience, Nx2 Services is committed to maintaining a clean and compliant environment in the industries it serves, particularly in critical fields such as medical device and pharmaceutical manufacturing.
Nx2 takes pride in its non-contract labor policy, which ensures that accountability and quality control remain at the forefront of its operations. Their staff is not just trained but also certified in various critical cleaning and restoration processes, including compliance with Current Good Manufacturing Practices (cGMP). This guarantees that their services meet regulatory requirements essential for the industries in which they operate.
By embracing rigorous training and certification from recognized bodies such as the Building Service Contractors Association International (BSCAI) and the Institute of Inspection Cleaning and Restoration Certification (IICRC), Nx2 ensures that its leadership possesses deep knowledge of effective cleaning practices and standards. This expertise allows them to address complex cleaning challenges and provide tailored solutions that align with the unique needs of each client.
Among its key offerings, Nx2 Services provides 24/7 facility support and emergency services such as water damage restoration and clean room decontamination. Their promise to deliver the highest standards of cleanliness is evident in their exceptional customer retention rate of 99%, backed by a workforce that boasts an impressive retention rate of over 20 years in some cases. Nx2 Services' commitment to excellence, integrity, and customer satisfaction has established them as a trusted partner for various leading organizations across New England.
