GoHero Home Services is a prestigious home service company based in Knoxville, Tennessee, founded on the principles of veteran experience and values. Established by Robert Keith, who began his plumbing career in the U.S. Air Force, the company aims to deliver innovative and high-quality plumbing, heating, ventilation, air conditioning (HVAC), and electrical services while prioritizing customer satisfaction. The driving mission of GoHero is to ensure clients receive peace of mind through exceptional customer service and professional workmanship. By emphasizing integrity, excellence, and teamwork, GoHero aspires to foster a remarkable workplace for its tradesmen while uplifting the community it serves.
GoHero Home Services offers a comprehensive range of services, from plumbing inspections and repairs to HVAC installations and electrical upgrades. The team is fully licensed, bonded, and insured, ensuring that all jobs meet stringent safety standards and regulations. The company utilizes transparent pricing practices, guaranteeing no hidden fees, thereby building trust with clients. Their commitment to quality extends to their workforce, which undergoes rigorous training and reviews to provide the best possible service.
A unique feature of GoHero's service philosophy is their ‘Thrilled or Not Billed’ guarantee, promising to address customer concerns with satisfaction as a priority; if customers are not satisfied with the service, they are not charged. Recognizing the financial concerns of their customers, GoHero also offers financing options, including 0% interest financing, making necessary repairs accessible and affordable.
Ultimately, GoHero Home Services has built a reputation around reliability, efficiency, and customer-centric practices, solidifying its position as a trusted provider for homeowners in the Greater Knoxville Area. They are dedicated to serving the community and ensuring that every home remains comfortable, safe, and well-maintained.
