Founded in April 2013, GM Appliance Service is a family-owned business dedicated to delivering exceptional appliance repair services throughout the Greater Houston area, including Sugar Land, Richmond, Katy, and Pearland. The company distinguishes itself by offering same-day service and ensuring customers always speak directly with the owner, Jennifer Aguirre, regardless of the time of day. This personal touch is complemented by a commitment to honesty, dependability, and consistency, reflecting the core values established from the outset.
With extensive experience in the industry, Jennifer aims to nurture long-lasting relationships with clients rather than serving them for just a single repair. GM Appliance Service specializes in both major appliance repairs and after-warranty services, assisting customers in understanding warranty details while providing cost-effective solutions. Their team of trained technicians is well-versed in the care, maintenance, and repair of various high-end appliance brands, including Sub Zero, Samsung, and Whirlpool, ensuring reliability and quality in each interaction.
The business prides itself on its high rate of repeat customers and referrals, a testament to the strong emphasis placed on customer service and satisfaction. GM Appliance Service aims to accommodate its clients' busy schedules with flexibility, allowing for convenient late evening calls without incurring extra fees. Over the years, the company has accumulated numerous accolades, including the Best of Home Advisor award for six consecutive years, glowing reviews on Angie’s List, and a solid reputation among its clientele. GM Appliance Service is not just an appliance repair company; it is a trusted partner for homeowners looking for reliable and honest service in times of need.