France & Son is a premier retailer specializing in high-quality home furnishings, lighting, and decor. Established over 20 years ago, the company has grown to occupy two large warehouses in New York and North Carolina, amassing over 240,000 square feet of inventory space. Unlike many large retailers, France & Son maintains a single flagship store in the Chelsea neighborhood of New York City, focusing on personalized customer service while providing value that rivals big box stores.
The range of products includes a wide selection of furniture for living rooms, dining rooms, bedrooms, and outdoor spaces. The company prides itself on sourcing exclusive items from both domestic and international manufacturers, ensuring premium quality at competitive prices. Most items are shipped directly to their warehouses for thorough inspection and crating before being sent to customers, an approach that emphasizes quality and reduces in-transit damages often encountered in online shopping.
France & Son distinguishes itself through its commitment to customer care. All inquiries are handled by a dedicated team of staff that engages with customers regularly to identify areas for improvement. The company offers membership plans tailored to homeowners and design professionals, which provide benefits such as shipping discounts and streamlined logistics.
Additionally, the Ultra Membership program enhances the furniture shopping experience by offering exclusive perks like free white glove delivery and extended return windows. With over 125,000 satisfied customers served, France & Son strives to build trust and customer loyalty through exceptional service and high-quality products, making it a trusted destination for discerning shoppers seeking stylish home solutions.
