E. M. Sergeant Company has been a steadfast presence in the heating and fuel industry for over a century, having been locally owned and operated since its establishment in 1910. Originally providing residential coal heat, the company has evolved significantly alongside changes in heating technology and customer needs. In the 1930s, E. M. Sergeant expanded its offerings to include home heating oil, and by the 1980s, it became a comprehensive provider of residential heating and cooling products. As part of its ongoing commitment to meet customer demands, the company diversified further by adding propane services in 2006.
The company's dedication to serving its local community in Southwest Michigan is evident in its operations and ethos. Being locally owned means that E. M. Sergeant actively invests in the community by creating jobs, supporting local initiatives, and fostering relationships with customers. When clients reach out for service, they can expect to speak with someone who knows and cares about the area — a personal touch that sets E. M. Sergeant apart from larger, impersonal corporations.
E. M. Sergeant offers a wide range of services, including installation and maintenance for various heating and cooling systems, such as furnaces, boilers, air conditioners, heat pumps, humidifiers, and air cleaners. Additionally, the company provides propane, fuel oil, and other commercial fuels, along with remarkable services like price protection, automatic fuel delivery, and budget plans. Their commitment to customer comfort and safety is paramount, ensuring reliable products and services.
Operating primarily in southwest Michigan, E. M. Sergeant proudly serves regions including Kalamazoo, Battle Creek, Allegan, and many others, making it a trusted source for essential heating and cooling needs. As a Carrier Factory Authorized Dealer, the company also emphasizes quality and reliability in its product offerings.
