Direct Floors, Inc. is a prominent flooring company based in Palm Beach County, Florida, dedicated to delivering high-quality flooring solutions to residential and commercial customers. Founded in 2000, the company started as a subcontractor for major flooring businesses, quickly establishing a reputation for excellence due to their commitment to integrity and customer satisfaction. As they expanded, Direct Floors began working directly with both designers and homeowners, relying heavily on referrals rather than traditional advertising due to their strong focus on quality service.
One of the unique aspects of Direct Floors is its installer-owned and operated structure. Every installer holds a stake in the company, which encourages a passionate commitment to quality. With a team consisting of experienced flooring specialists who have collectively installed over a million square feet of flooring, they pride themselves on their exceptional craftsmanship and customer-centric approach. The company has never experienced a flooring failure, which reflects its high standards and thorough attention to detail.
Direct Floors operates without middlemen or subcontractors, enabling them to maintain control over product quality and customer service. They also emphasize a competitive pricing strategy, which includes a price match guarantee, ensuring that customers receive both value and quality. As a state-certified flooring provider, they are equipped to handle a variety of flooring needs, ranging from hardwood and laminate to tile and carpet, and they even feature a mobile showroom for added convenience.
Customer satisfaction is at the core of Direct Floors’ philosophy. They are committed to helping every customer, regardless of the project's size, with personalized services such as free in-home estimates and next-day installation on select products. Direct Floors aims not just to meet expectations but to exceed them, making it a leading choice for flooring solutions in South Florida.