Desert West Pool Service, a family-owned and operated business, has been dedicated to providing exceptional pool maintenance and repair services since its founding in 2002. Initially serving the Phoenix, Arizona area for 18 years, the company relocated to Lubbock, Texas in August 2020, continuing its commitment to high-quality service in the new community.
The company specializes in a variety of services including weekly pool maintenance, repair and replacement of pool equipment, and the installation of motorized pool covers, new motors, and filters. Understanding the importance of proper swimming pool care, Desert West Pool Service emphasizes not only the enjoyment of family time around the pool but also the protection of customers' investments.
Desert West Pool Service stands out for its responsiveness, ensuring that customer inquiries through voicemail, email, and text messages are addressed promptly. They pride themselves on providing emailed weekly reports detailing services performed, which adds an extra layer of convenience and assurance for their clients. Additionally, the company commits to excellent pricing, free estimates, and same-day service appointments, aiming to deliver peace of mind to customers knowing their pools are being professionally cared for.
The team's dedication to customer satisfaction is evident in their statement, "We are not satisfied until you are!" They also accept various forms of payment including Visa and MasterCard through a user-friendly online payment portal. Overall, Desert West Pool Service combines professionalism with a personal touch, ensuring that every client receives affordable and reliable pool care.