KMR Electrical LLC, operating as Big Red Services, is a family-owned service provider that has been a trusted name in HVAC, plumbing, and electrical services since its founding in 1978. Headquartered in Wilmington, Delaware, Big Red has built a solid reputation over the decades by delivering high-quality service to both residential and commercial customers. The company prides itself on providing fast, honest, and exceptional service, underscored by the expertise of factory-trained technicians dedicated to executing installations and repairs with professionalism and skill.
Originally established as County Appliance Service, Big Red expanded its offerings throughout the 1980s and 1990s to include specialized services such as dryer vent cleaning, and further evolved to ensure comprehensive home service solutions encompassing HVAC, plumbing, and electrical repairs. Their commitment to their customers is reflected in their 100% satisfaction guarantee, which ensures that every task is addressed thoroughly and thoughtfully.
Big Red Services has a broad range of expertise, from heating and air conditioning systems to plumbing installations and electrical work, catering to a variety of needs. Their technicians are carefully selected for their skill levels, training, and dedication, and the company invests in ongoing training to maintain high service standards. In addition to their core services, Big Red also offers appliance repairs and specializes in commercial solutions to meet the unique needs of local businesses.
With over 20,000 completed projects and a customer base exceeding 18,000 clients, Big Red Services stands as a pillar of reliability in Delaware and Maryland's Eastern Shore. Their commitment not only enhances the quality of life for their customers but also fosters a trust that has been built over many years. As they continue to grow, Big Red Services remains dedicated to upholding the values of family, integrity, and service excellence.
