Barcena Plumbing Inc. is a locally owned and operated plumbing company based in Simi Valley, California, that has been serving the community since 2005. With a commitment to excellence and customer satisfaction, the company has built a loyal customer base primarily through referrals. Barcena Plumbing prides itself on delivering outstanding service, an ethos that begins the moment their fully stocked technicians arrive in professional uniforms and take diligent steps to protect the client's home during service visits. This attention to detail is apparent in practices such as wearing shoe covers to keep homes clean and minimizing disruption.
The company operates on a structure that emphasizes transparency; they offer upfront pricing for all services, alleviating customer concerns about hidden costs or unexpected charges during repairs. Technicians are not incentivized by commissions, which means the focus is on providing the best value to clients without high-pressure sales tactics.
Pablo Barcena, the owner, brings over 40 years of plumbing experience to the company. His extensive background encompasses all aspects of plumbing, learned from the ground up, and he is committed to training his team in exceptional service standards. His counterpart, Teresa Robertson, shares this dedication to providing the kind of service they would expect in their own homes, ensuring standards like punctuality and clear communication are maintained.
Alongside a skilled team, including office manager Rowan Probst and field manager Daryl Beswick, Barcena Plumbing continues to emphasize quality workmanship and customer service, ensuring that clients receive prompt and reliable service for all their plumbing needs, from repairs to complete remodels. With a community-driven approach, Barcena Plumbing aims to be the go-to plumbing service in Simi Valley, maintaining trust and satisfaction across their customer base.
