Austin Retrofit, Inc. is a family-owned and operated business that has been serving central Texas since 1997, specializing in windows and exterior doors. Founded by John Nelson Sr. and his son, John Nelson Jr., the company started as a part-time venture and has grown significantly over its 25 years of operation, driven by a strong commitment to customer satisfaction and word-of-mouth referrals. The company prides itself on offering a wide variety of high-quality window and door solutions, catering not only to homeowners looking for replacements but also to architects and builders engaged in new constructions.
Austin Retrofit employs a team of over 30 full-time professionals, ensuring that installation and customer service are handled by skilled W-2 employees rather than subcontractors. This approach helps maintain high standards in installation quality and service delivery. The company actively emphasizes a consultative approach, understanding each client's unique needs and recommending tailored solutions that deliver long-term performance and aesthetic appeal.
In recent years, Austin Retrofit has made notable advancements by opening its own fabrication facility, which allows them to produce specialized thermally broken aluminum windows and doors using Reynaers products imported from Belgium. This unique capability not only enhances their product quality and project turnaround times but also aligns with their commitment to complete customer satisfaction.
The company emphasizes comprehensive service by managing installation and waterproofing, which is often split among multiple vendors in the industry. By integrating all aspects of the window and door replacement and installation process, Austin Retrofit aims to provide a cohesive and hassle-free experience for its customers. With its strong emphasis on craftsmanship, continuous employee training, and a solid warranty program, Austin Retrofit continues to be a trusted partner in enhancing homes across central Texas.
