All Purpose Door Repair Inc. is a family-owned and operated business located in Kent, Washington, specializing in commercial manual and automatic pedestrian door services. Established in 1988 by John Glasser, who had a strong background in the glass industry as a journeyman glazier, the company has built a solid reputation based on integrity and exceptional customer service. John's business philosophy focused on the importance of customer satisfaction, offering a unique proposition to clients: if they were not satisfied with the service provided, they would not have to pay. This commitment to integrity paved the way for enduring relationships with clients and a portfolio that has steadily grown over the decades.
John's wife, Lisa, joined the company shortly after its inception, bringing valuable experience in customer service, management, and organization—traits that have been instrumental in the company's expansion. In 2008, the company became a second-generation business with the introduction of their son, Andy, further solidifying the family's commitment to the industry.
All Purpose Door Repair focuses on more than just selling doors; their skilled service technicians often provide repairs when others might suggest replacements, showcasing their expertise in maintaining and servicing hardware and glass associated with such doors. They pride themselves on their honest practices, transparent pricing with no hidden fees, and same-day emergency services, ensuring that all customers receive the best possible service. The company operates with the goal of providing clients not only with necessary repairs and installations but also with peace of mind, making it a go-to solution for all commercial and automatic door needs in the Greater Seattle area.