Affiliated Customer Service Inc. is a leading fire alarm service provider based in the Chicagoland area, boasting over 40 years of specialized experience since its establishment in 1983. The company focuses on the comprehensive handling of fire alarm systems, offering a wide range of services including new installations, tenant build-outs, retrofit replacements, and testing and inspection of third-party equipment. Their mission is to deliver efficient solutions at competitive prices to meet the specific fire safety needs of various sectors such as high-rise buildings, hospitals, hotels, and industrial facilities.
With a dedicated and seasoned technical staff, Affiliated ensures superior performance in every project. Their project managers average 14 years of experience and are well-versed in managing large-scale projects, while their technicians undergo continual training and knowledge exchange sessions to keep them abreast of the latest industry standards and practices. This commitment to expertise allows them to respond effectively to the diverse demands of fire safety oversight and compliance.
Affiliated Customer Service also stands out for its exceptional customer service, offering 24-hour emergency service throughout the year. Recognized for their excellence, they are the largest authorized distributor of Gamewell - FCI products in the region and have received numerous awards, including Gamewell’s International Distributor of the Year Award. With a focus on continuous improvement and customer satisfaction, Affiliated remains a trusted partner for fire alarm needs in the greater Chicago area, Northwestern Indiana, and Southern Wisconsin.
