Actions Computer Repair, LLC is a veteran-owned and operated on-site technology support company established in 2008, dedicated to serving the residents and businesses of Lee and Collier counties in Southwest Florida. With over 15 years in the industry, ACR has grown significantly, establishing a client base of over 11,000 satisfied customers and receiving 878 five-star reviews, reflecting their commitment to delivering excellent service. Founded by Kevin Jackson, who recognized the gap in customer satisfaction while working for a big-box retail store, ACR aims to provide an alternative that prioritizes customer experience and convenience. They offer a wide range of services, including PC and Mac support, networking solutions, hardware upgrades, virus protection, and personalized technology lessons. ACR's unique approach includes performing repairs in clients' homes or offices, ensuring a comfortable and personal service that addresses technology issues in their own environment.
The company prides itself on its community involvement and support for local heroes, offering a 15% discount on labor for military and community service members. Both Kevin and his wife, Brittany, who is also an integral part of the business, are deeply rooted in the Southwest Florida community, raising their family while actively participating in various charitable organizations. ACR’s philosophy revolves around treating every client's technology needs as personal, with a strong emphasis on customer satisfaction and reliability. The combination of hands-on expertise, a focus on personalized service, and a veteran background sets Actions Computer Repair apart in the competitive tech support landscape.
